Category: General Donation Questions

Please reach out to us at development@soundgenerations.org or 206-727-6205 and we can check for you

To update your mail solicitation frequency and preferences, please contact our team at development@soundgenerations.org or 206-727-6205.

To update your email solicitation frequency and preferences, please follow the instructions provided from MailChimp at the bottom of your email.

If you would like to cancel your recurring donation, please contact our Donor Relations Associate, Jaime, at jaimet@soundgenerations.org or 206-727-6205.

If you would like to change your donation amount, credit card number, next bill date, or notification method, please contact our Donor Relations Associate, Jaime, at jaimet@soundgenerations.org or 206-727-6205. For security, please do not provide your full credit card number via email.

It can take up to 5 business days for your recipient to receive notification by mail. If you would like to check up on the status of your card, please contact us at development@soundgenerations.org or 206-727-6229

• If your gift was a one-time direct mail donation, you’ll receive a digital (if you have provided your email address) or paper acknowledgement within two weeks of making your gift.
• If your gift was made online, you will receive a digital receipt in your email. Please check your spam folder if you do not receive an email in your inbox within ten minutes of your donation confirmation.
• If your gift is a monthly or quarterly recurring donation, you will receive a yearly acknowledgement letter in January or February with your donation totals for the previous year.
• If you donated for one of our annual events, you will receive a digital (if you have provided your email address) or paper acknowledgement within two weeks of making your gift.
• To request a copy of your receipt, please contact us at development@soundgenerations.org or 206-727-6229