Position: Special Projects Coordinator
Program: Administrative Support Staff
Location: Shoreline-Lake Forest Park Senior Center
Schedule: Tuesdays and Thursdays, 8:00 a.m. – 1:00 p.m.
Duration: Effective immediately and on-going
Contact: Theresa LaCroix; firstname.lastname@example.org
Summary: 1st point of contact as facility visitors enter the facility. Provide information regarding classes, services and Special Events. Accept class registrations.
Full Description: Warmly greet visitors as they enter the facility; guide visitors to current COVID-19 Safety mandates; direct guests to classroom locations (this will require at times, physically walking them to a classroom); responsible for receipting daily cash/credit card payments and balancing receipts to POS system (Point of Sales system); registration of class/program attendees with online data entry; receipting donation funds; information assistance to callers on multi-phone line system; manage facility access in accordance with COVID-19 mandates; create warm, welcoming atmosphere for individuals of all backgrounds, cultures, races and ethnicities.
Requirements: Must have Microsoft Word skills, Excel spreadsheet, Outlook and Zoom meeting experience. Have worked with cash handling in recent years to include using a POS system (Point of Sales system – electronic cash register or computer cash handling program). Be very flexible and adaptable (COVID-19 will continue to influence our practices through 2021 with daily changes at times in how we manage the senior center). Must have an understanding of HIPPA regulations and client/agency confidentiality policies. Willingness and ability to adhere to the Sound Generations Employee/Volunteer Policies. Enjoys with working with the public and providing detail assistance. Ability to abide by and guide facility guests in all safety mandates as well as the ever-changing Health Codes associated with COVID-19. Must complete a volunteer application packet and interview process. Must show proof of vaccination.
Additional languages a plus!