Questions about Medicare?

We’re the Statewide Health Insurance Benefits Advisors (SHIBA)

SHIBA is a free, unbiased and confidential counseling service of the Washington State Office of the Insurance Commissioners (OIC).

We’re a statewide network of trained volunteers who assist and advocate for consumers about Medicare, health insurance, and access to health care and prescription drugs.

This impartial counseling resource helps consumers understand their rights and options, learn about private insurance, government programs and many other health care-related topics.

To get assistance, call 206.727.6221 or 1.800.562.6900.

To find an event near you, go to the SHIBA events calendar.

You may schedule an in-person meeting at a community site in your neighborhood.

Download a list of SHIBA Community Counseling Sites in King County

Download a list of free ‘Welcome to Medicare’ classes in King County

Schedule a free presentation for your group, community or staff by submitting the below presentation request form. Feel free to contact us if you have any questions 206-727-6221.

Download our SHIBA presentation request form

Inspired to volunteer as a benefits advisor?

We’d love for you to join us! Our volunteers all receive substantial training and enjoy making a meaningful difference in the community.

To learn more about volunteering, feel free to email shibaadmin@soundgenerations.org or call 206.727.6221or you can download the below volunteer application, submission instructions on the application. Bilingual and bicultural volunteers are strongly encouraged to apply!

Download our SHIBA Volunteer application.