Pathways Information & Assistance

Personalized guidance for navigating resources

Pathways Information and Assistance member on a call

We provide free, personalized support for older adults, disabled adults 18 years and over, and those caring for someone 18 years and over in King County.

Pathways case managers specialize in complex situations that need follow-up, including assistance applying for the Medicaid programs COPES and TSOA, ways to stretch your dollar, long-term care options, ways to stay independent in your home, and planning for life changes.

Pathways also acts as a Gateway Program for referrals to internal Sound Generations programs, as well as other programs in the community, when pre-crisis interventions might be needed, always taking the least restrictive approaches. The Gateway program is designed to support isolated community members and identify those at risk for potential elder abuse, or those community members who need access to services.

Illustrated icon of person with headset

206.448.3110 or 888.435.3377

The Pathways I&A team is here to assess your needs, offer personalized options, and refer you to a wide range of services including:

  • Food Services & Nutrition
  • Health & Wellness
  • Employment Resources
  • Counseling Services
  • Home Maintenance & ADA Modifications

*For those seeking housing assistance, please visit this link. We have compiled a thorough list of questions and resources addressing everything from the cost of senior housing to tenant rights information to legal and financial assistance programs. If the information you seek does not appear, please give us a call.

Our highly trained staff of case managers, interns and volunteers are here to answer your questions and provide free, unbiased guidance for aging persons, people with disabilities 18 years and over, and caregivers of those 18 years and over. Our team is available to speak with you on the phone, over email, text, or provide information on outreach partner sites where you can meet with professionals in person. The Pathways program and team are dedicated to finding personal solutions to meet your unique situation no matter how complex the situation is, and we specialize in follow-up and navigating community resources.

Pathways I&A Resources

Our staff of Community Support Specialists can provide outreach at specific community locations. Learn more about Pathways I&A Community Outreach or find a location in King County.

Pathways I&A keeps an updated document library of our most requested resources. Anyone is welcome to browse these free, helpful resources. Go to Pathways I&A Document Library.

Are you seeking help for vulnerable older adults in your community? Learn to identify at-risk individuals and what you can do with our Gateway Program.

For other assistance services in King County, see our Community Partners to find services that cater to older adults and adults with disabilities in our region.

Woman with white hair on computer with headset on, back facing the camera
Woman with white hair on computer with headset on, facing the camera
Woman with white hair on computer with headset on, back facing the camera

Pathways I&A services are free, but some of the community resources we link you with may have eligibility criteria and costs. Ask us for current information.

We are available to assist you Monday – Friday, 8 AM – 4 PM.

206.448.3110
888.435.3377
TTY: WA Relay 7-1-1
Interpreter services are available
info@soundgenerations.org