Equity & Inclusion
Purpose
At Sound Generations we embrace the belief that racial and other social identities should be respected and affirmed. We are continuously building a team of staff, board members, and volunteers who are culturally responsive and committed to addressing institutionalized racism and other forms of oppression.

How Our Mission Moves Us
The mission of Sound Generations directs us to promote the emotional, social, and physical well-being of all older adults and we are committed to building a team of staff, board members and volunteers who are culturally responsive and committed to equity and inclusion. Our services are more culturally accessible and relevant to individuals of diverse backgrounds and are recognized as such in the community.
Equity & Inclusion Organizational Goal
To expand the knowledge and awareness of Equity and Inclusion.
Four Equity & Inclusion Goal Strategies
Sound Generations has established an Equity & Inclusion Organizational Goal that aligns with the organization’s overall mission. Our strategy involves working across departments to focus on four key Equity & Inclusion Goals:
- Building a common language and a long-term commitment throughout the organization
- Improving accountability to the community
- Creating a more welcoming environment
Encouraging systemic change at the institutional level
The Continuous Improvement Cycle

Six Principles of the Continuous Improvement Plan
Improvements are based on small changes.
Ideas come from employees.
Incremental changes are typically inexpensive to implement.
Employees take ownership and are accountable for improvements.
Improvement is reflective.
Improvement is measurable and potentially repeatable.
Equity & Inclusion Committee
The Equity & Inclusion Committee is charged with evaluating organization-wide compliance with the Equity & Inclusion Continuous Improvement Plan (CIP). The Committee will discuss, develop, and make recommendations regarding the provisions of the Equity & Inclusion Workplan and work-related equity issues. The composition of the committee consists of 1 liaison from each department and center site across the organization. Download Work Plan
Equity Training and Workshops

We understand the importance of acknowledging our own institutional history. This acknowledgment informs the featured analysis of institutional racism and related oppressions that remain consistent in our training, education, and organizational development program both internally and externally.
Equity Resources
LGBTQ Resource Center Glossary
This is a list of terms related to both the LGBTQ community and general social justice terms.
Community members from communities of color, LGBTQ communities, immigrants and refugees, and other diverse communities experience improved health and wellbeing, with more of their basic needs being addressed by the social/human services system.
Our community has a strong, highly skilled network of service providers who collaborate with us to ensure we reach our goals of increasing staff and client success year after year.
Filing a Complaint
Sound Generations is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1.B. If you believe you have been subjected to discrimination under Title VI, you may file a complaint.
- Title VI Statement and Public Notice
- Title VI, ADA, and General Complaint Form (PDF)
- Online Complaint Form
Contact Equity and Inclusion
E-mail: equityworks@soundgenerations.org
Phone: (206) 727-6268